Privacy Policy

Privacy Policy

Econoler inc. and its subsidiaries (collectively referred to as “Econoler” “Company” or “we”) attaches great importance to the protection of personal information of its clients, co-contractors, employees, sub-contractors and visitors to its Internet site.

This document aims to inform you about how we collect, use, disclose, process and store personal information.

Econoler inc. is a Canadian corporation with its head office in Quebec. It is subject to the Act respecting the protection of personal information in the private sector. Certain processing of personal information may also be subject to the European Union’s General Data Protection Regulation (2016/679 of 27 April 2016), (“GDPR”).

1. Personal Information – Definition
Personal information is any information which relates to a natural person and allows, alone or in combination with other information, that person to be identified.

2-Principles applicable to the collection, use, and communication or personal information

2.1 Responsibility
ECONOLER is responsible for the personal information it manages, including personal information disclosed to third parties for processing and administrative purposes.

2.2. Determination of the purposes of collection
ECONOLER determines the purposes for which it collects personal information before collecting it or at the time of collecting it. In the course of its activities, Econoler collects personal information for the purpose of operating its businesses, submitting service proposals, recruiting sub-contractors and employees, serving its customers, establishing and maintaining business relationships, maintaining the security of its facilities, customers, employees and third parties, and complying with its legal obligations.

2.3. Consent
ECONOLER will not collect, use or disclose personal information for purposes other than those for which it was collected, except with the consent and knowledge of the individual or as authorized or required by law.

2.4. Limitation of Collection 
The collection of personal information by ECONOLER is limited to what is necessary for the purposes that it has mentioned or that are clearly implicit at the time of collection. ECONOLER always obtains personal information through legal methods. There is a possibility that ECONOLER may collect and use a third party’s information on a person, when the law so authorizes it, and with the individual’s consent in all other cases.

2.5. Limitations to the use and disclosure
ECONOLER will not use or disclose personal information for purposes other than those for which it was collected, except with the consent of the person or as required by law. Econoler undertake to limit disclosure and access to personal information only to those who need it for the purposes for which they were collected.

We may share personal information with agents and partners who work to perform functions on our behalf, including data processing, order and publication fulfillment, sending postal mail and e-mail, providing customer service, and providing marketing assistance.

ECONOLER retains personal information for as long as it is reasonably needed for the purposes for which they were collected or as required by law.

2.6. Accuracy
ECONOLER will make responsible efforts to ensure that personal information of individuals is as accurate and complete as is necessary for the purposes for which it is to be used.

No request for rectification may be considered unless it is made in writing, in accordance with the request for access to personal information process as hereinafter provided.

2.7. Security 
ECONOLER undertakes to apply, and to require that its subcontractors acting as data processors, apply physical, technological and administrative safety measures  hat are appropriate to maintain the confidentiality of personal information, and protect same form loss, theft, disclosure ou unauthorized access. Personal information retained by Econoler is stored in Canada.

2.8. Transparency
ECONOLER will readily make information available to individuals about its policies and practices relating to the management of personal information upon demand.

2.9. Access
Subject to relevant legislation, on receipt of a written request from an individual in this regard, ECONOLER informs the individual whether it holds any personal information about him or her.

On receipt of such written request, ECONOLER sends a summary of how the information is or has been used, provides a list of any third parties to which the information has been disclosed and the purpose for disclosing the information to third parties.

ECONOLER may decline to provide an individual access to his or her information, in accordance with applicable laws, in which case it shall state its reason or reasons for such decision, except when it is prohibited from doing so by law.

2.10. Complaints
A person about whom ECONOLER has personal information may file a complaint regarding non-compliance with this policy.

ECONOLER has procedures in place to receive and respond to complaints concerning this policy and its personal information handling practices.

If an individual is not satisfied with ECONOLER’s reply to a complaint or policies and practices with regard to handling personal information, he or she may file a complaint with the Commission d’accès à l’information du Québec on the Commissioner’s website at

3. GDPR – Rights of the data subject
Where applicable and to the extent it is provided for under laws pertaining to the collection, use and communication of certain personal information, such as the European Union’s General Data Protection Regulation (2016/679 of 27 April 2016), (“GDPR”), the data subject may :

  • Withdraw your consent at any time when the processing relies upon consent.
  • Correct, erase, or delete your personal information where appropriate.
  • Where processing of information is based upon your consent, you have a right to receive your information in a commonly used electronic format or ask that we move the data in that format to another provider where your request relates to the data that you gave us directly and where technically possible (data portability).

4. Contact and representative
If you have any questions, concerns or complaints about your personal information or ECONOLER’s privacy policy, do not hesitate to contact the person in charge by mail at ECONOLER, 2475, boul. Laurier, Suite 250, Québec city (Qc)  G1T 1C4 or by e-mail at

For the purpose of application of the European Union’s General Data Protection Regulation (2016/679 of 27 April 2016), (“GDPR”), Econoler inc. has designated its wholly owned subsidiary Econoler Bulgaria as its representative in the European Union. Questions can be adressed to 29, ‘Petar Parchevich’ str, Triaditza, App. 3, fl. 2 Sofia 1000 Bulgaria or by e-mail at